National Air Traffic Services
EasyJet boss says Nats has ‘let down customers all summer’
Forty-two flights at Gatwick were cancelled or diverted and many more were delayed on Thursday night due to a staffing shortage in the control tower.
Flights diverted due to staff shortages in air traffic control at Gatwick
Dozens of arrivals and departures were affected on Thursday evening, with passengers advised to contact their airline.
Thousands of airline passengers hit by fresh air traffic control cancellations
The number of flights serving Gatwick Airport on Wednesday night was restricted because of staff sickness.
Airlines call for Nats to pay cost of air traffic control failure
Industry body Airlines UK said its members should not ‘carry the can every time we see disruption of this magnitude’.
Ryanair reveals 63,000 passengers affected by ATC failure
The Irish carrier said more than 350 of its flights were cancelled on August 28 and 29 due to the air traffic control issue.
Harper says airlines are taking ‘every step possible’ to increase capacity
The Transport Secretary said airlines have reported ‘most customers’ affected by the air traffic control chaos have now reached their destinations.
Harper to meet aviation chiefs after air traffic control disruption
Transport Secretary Mark Harper said he wants to ensure everything possible is being done to get passengers home quickly.
An ‘unusual piece of data’ caused flight chaos – air traffic control boss
Many UK holidaymakers are stranded overseas after around 2,000 flights were cancelled because of the issue.
Air traffic control failure blamed on ‘flight data’
Nats chief executive Martin Rolfe said initial investigations show the fault relates to ‘flight data we received’.
Repatriation flights to set off for Gatwick after air traffic control fault
The failure, which led to a spate of cancellations and delays, was caused by flight data received by National Air Traffic Services.