Business

NOW that's a Power-ful training partnership . . .

Announcing Power NI's initiative to provide training to NOW are (from left) NOW Group participant James Quigley; Gillian McCaughtry, head of customer experience at Power NI; NOW Group participant Nick Lundholm; Clare Jordan NOW Group employment development manager; and Ken Hawthorne, billing operations manager at Power NI
Announcing Power NI's initiative to provide training to NOW are (from left) NOW Group participant James Quigley; Gillian McCaughtry, head of customer experience at Power NI; NOW Group participant Nick Lundholm; Clare Jordan NOW Group employment develo Announcing Power NI's initiative to provide training to NOW are (from left) NOW Group participant James Quigley; Gillian McCaughtry, head of customer experience at Power NI; NOW Group participant Nick Lundholm; Clare Jordan NOW Group employment development manager; and Ken Hawthorne, billing operations manager at Power NI

ELECTRICITY supply firm Power NI has launched a new initiative with the NOW Group charity to provide training for people with autism and learning difficulties to develop key skills, build confidence and ultimately help guide the participants into employment.

It will deliver a data analytics and basic coding academy, giving 10 NOW Group participants the opportunity to learn key workplace skills whilst getting practical hands-on experience that will help build confidence for their future careers.

Gillian McCaughtry, head of customer experience at Power NI, part of Energia Group, said: “Accessibility and inclusivity are important to us, and we’ve worked closely with NOW Group for some time to provide specialist training to our staff to support customers who may have learning difficulties or autism.

“It’s wonderful to be able to build on that partnership and offer this learning opportunity through this academy programme, by providing training and skills that will help aid a transition into working life and a well-supported career for participants.”

NOW Group provides a wide range of services that support people with learning difficulties and autism, helping them to realise their full potential. This support takes the form of employment support, training, and volunteering.

The charity's employment development manager Clare Jordan added: “Our mission is to make a real difference in the lives of those with learning difficulties and autism, helping them reach their full potential.

“We partner with local businesses to provide real-life work scenarios to help train participants in life and career skills, helping them on their path to finding a career. Partnerships like this one with are truly life changing to our participants!”

Power NI first collaborated with the NOW Group in 2019, providing JAM (Just A Minute) training to staff to recognise and support customers who may need more time or assistance.

It has continued this training and proudly extended the partnership into other branches of the business, the most notable providing the employability opportunities and support.