telephony
Are you working smart with your telecommunications provider?
AS the saying goes, change can be as good as a rest.
By Eric Carson
Is your business reaping the benefits of a modern phone system?
AS we start a New Year, we're edging ever closer to the demise of Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) networks which BT previously announced they intended to stop selling in 2020 and switching them off in 2025.
By Eric Carson
Voice is continuing to make itself heard in business
THERE’S a perception today that when it comes to customer support, the telephone has been side-lined by digital channels.
By Eric Carson