mobile banking
Some bank customers still awaiting payments after glitches hit UK lenders
People may need payments that have not arrived in their accounts to be resent, despite the glitches being fixed, one bank said.
Monzo launches tools to tackle phone thieves raiding savings
The digital bank said the security control tools were the first of their kind to be launched across mobile banking.
NatWest apologises to customers after mobile and online banking suffer outages
The bank said there had been a ‘glitch’ with the service on Tuesday morning but it had been resolved, in posts on social media.
Which? urges banks to address online security ‘loopholes’
With many people increasingly banking online or on their phones, it is crucial that security protections are up to scratch, Which? said.
Two in five over-65s with bank account ‘do not manage their money online’
Age UK has raised fears about the potential for older people being at risk of financial exclusion.
Consumers frustrated by online banking services, survey finds
Many consumers feel let down by traditional high street banks’ online services and support since lockdown, research suggests.
Mobile banking ‘to be more popular than high street branches by 2021’
The tipping point at which mobile banking is expected to overtake branches is predicted to happen in 2021, data experts Caci said.
Danske becomes first bank in Northern Ireland to launch 'Open Banking' feature
DANSKE Bank has become the first of the ‘big four’ banks in the north to introduce a feature within its mobile banking app that allows customers to view their account information from another bank.
13% of adults ‘missing out on full benefits of apps due to lack of confidence’
NatWest’s research found 12% of Millennials also believe they are not getting the full benefits from apps.
Frustration for bank customers as TSB, HSBC and Barclays report tech problems
The latest banking problems have arisen on what is pay day for many people.