Department for work and pensions
Collective wait of 753 years for people phoning DWP in 2023/24, watchdog says
Poor service can have a range of detrimental impacts, including frustration, distress and disruption for customers, the National Audit Office said.
Labour cites ‘spending controls’ amid calls to ditch two-child benefit cap
The latest figures showed 100,000 more children are living in households affected by the policy.
Pressure mounts on Labour to scrap two-child benefit cap
A survey of families hit by the policy has shown ‘the deep suffering and deprivation it’s causing’.
Stride says watchdog’s benefits probe is a ‘significant moment’
The Equality and Human Rights Commission (EHRC) is investigating suspected violations of the Equality Act 2010 by the Department of Work and Pensions.
Equality regulator probing DWP over treatment of disabled benefits claimants
The Equality and Human Rights Commission is ‘extremely worried’ about the department’s treatment of some claimants.
‘Speedy compensation needed’ for women affected by state pension communications
Compensation needs to be simple, clear and fair, Waspi campaigners told the Work and Pensions Committee.
New digital service could help people boost their state pension
The service will show people how much their state pension could increase by and details of the voluntary NI contributions they would need to pay.
Government urged to respond quickly to Waspi state pension report
MPs from all sides of the Commons urged Work and Pensions Secretary Mel Stride to provide details of a compensation scheme as quickly as possible.
Government will engage ‘fully and constructively’ over state pension report
Work and Pensions Secretary Mel Stride said ‘only right that we now fully and properly consider the findings’ of the ombudsman’s report.
Women’s state pension campaigners press for urgent vote by MPs on compensation
Waspi has sent an open letter to House of Commons Leader Penny Mourdant.