- What was your first job?
My first ever job was as a glass collector in a local bar. But I quickly discovered I enjoyed chatting with people, which set me on a path of serving others.
- What qualifications do you have?
I opted for the hustle-and-earn path instead of hitting the books, but I’ve racked up loads of valuable career and life lessons along the way.
- What do you attribute your success to?
I’ve got a solid work ethic, a positive outlook on life and have had the privilege to work alongside some amazing folks. Luck plays a part too, but like golfer Lee Trevino put it, “the harder I worked, the luckier I got.”
- How would you describe yourself to someone who’d never met you?
Well, it depends on which version of me you run into! Generally, I’d say I’m fun-loving, outgoing, and always putting in the effort.
- Who do you look up to in business?
I’ve always looked up to leaders who embody inspiration, vision, integrity, and relentless drive. Those who dare to dream big and never lose sight of their goals.
- How do you get the best out of people who work for you?
It’s all about painting a clear picture for your team: give them a vision, lay out the plan, and most importantly, explain the “why” behind it all.
- If you could change one thing about doing business in Northern Ireland, what would it be?
Here’s a thought: If customer service and experience are such crucial business differentiators (and they definitely are), why aren’t there more formal courses, especially at the degree level?
- What website or app could you not do without?
Spotify, hands down. I’m a huge music buff. For me, music isn’t just background noise; it’s all about memories. It has this amazing power to match or even shift your mood.
- What was the last book you read?
Recently, I dove into “The Saviour Generals” and “Over The Top and Back”. I am not a great fan of fiction. I prefer real life, biographies and humour.
- What car do you drive?
I have a Jaguar E-pace but my dream car would be an Aston Martin DB 9. It is the best-looking thing I have ever seen as far as cars go, especially in dark grey!
- Tell us something interesting about yourself?
Throughout my career, I’ve had a wide range of jobs. Once upon a time, I had the opportunity to rub elbows with some familiar faces from the entertainment world, including Peter Andre.
- What’s your greatest passion outside work and family?
Nothing beats skiing with your family or a group of friends and then chilling out after a long hard day on the slopes. That’s my happy place.