In the Spotlight this week is Rob Rees, head of people and culture at Hastings Hotels
What was your first job?
My first job was at a bank, answering inbound calls – purely because my mum and sister worked there, so it was easy to get into, and the transport was free!
What qualifications do you have?
I’ve got the standard academic qualifications, but I’m most proud of the ones I gained after starting my career - including a Level 5 Diploma in learning and development and a Postgraduate Level 7 Diploma in HR management. Without doubt, these qualifications laid the foundation for what I do today. They also opened the door to an incredible network of people professionals who are challenging the HR profession to be more practical, less bureaucratic, and more people centric. In other words, making work, work – to borrow a phrase from the CIPD.
What do you attribute your success to?
I’m not sure I’d define myself as having achieved success – but I’ve got to where I am thanks to the people around me and a good bit of trial and error. My family have always supported me, and my wife never stops encouraging me. I’ve also been fortunate to have had some great bosses throughout my career – one of whom is still my boss today, and another who remains a close friend and confidant. Professionally, I’ve benefited from working across diverse industries – retail, tech, and now hospitality – which has given me a broad perspective and an adaptable leadership style.
How would you describe yourself to someone who’d never met you?
Welsh, passionate about rugby union, and a good listener. Professionally, I’m driven to unlock potential in people and organisations, and I’m committed to practical, people-centric HR practices
Who do you look up to in business?
Two people come to mind. Firstly, James McGinn, my current boss, who has such a wealth of hospitality experience and always takes the time to talk through ideas and offer advice. Secondly, Amanda Arrowsmith, the CIPD’s people and transformation director – an absolute legend who consistently performs under pressure with remarkable drive and determination.
How do you get the best out of people who work for you?
Simple – by listening and providing clarity. I’ve learnt that creating clear expectations and offering genuine support brings out the best in people.
If you could change one thing about doing business in Northern Ireland, what would it be?
I would encourage us to fully embrace Northern Ireland’s strong reputation for innovation and resilience – and be unapologetically bold on the world stage.
What website or app could you not do without?
Regrettably, Instagram.
What was the last book you read?
I have just finished Jeffrey Archer’s Next in Line and also Compassionate Leadership by Rasmus Hougaard and Jacqueline Carter.
What car do you drive?
VW Golf R
Tell us something interesting about yourself?
I’m originally from Wales, addicted to (great) coffee, and I’ve completed the UK Three Peaks Challenge twice! Professionally, I serve as vice-chair of the CIPD Northern Ireland branch and am proud to hold Chartered Fellowship, which enables me to influence and learn from some of the most inspiring people professionals across the region.
What’s your greatest passion outside work and family?
Rugby. I’m a referee with the Ulster Society of Rugby Football Referees (USRFR), which is celebrating its 75th anniversary this year. It’s tremendous fun, a brilliant way to stay fit, and it offers the best seat in the house!
