Business

Personality pays at Teleperformance

Teleperformance contact centre in Bangor
Teleperformance contact centre in Bangor

AWARD-winning customer service giant Teleperformance, which already employs around 2,000 people in Northern Ireland at its centres in Bangor and Newry, has begun a major recruitment drive to hire additional staff in 2017.

The company is holding an open day at its Newry base at The Quays on Friday January 13 (10am to 3pm) at which a number of full- and part-time customer service opportunities will be available, offering salaries up to £15,500 a year.

Teleperformance began in 1978 and since then it has gone from strength to strength supporting many global brands to provide exceptional customer service. Today it has has a network of 311 contact centres in 65 countries.

The company says: “We focus entirely on what we do best - and that’s people. You go global by understanding what makes people tick. Teleperformance are, quite simply, people who love people."

She added: "If you're a great listener, who's always happy to help, we'll give you all the training you need to ensure our customers end every call smiling.

"Teleperformance offers a great benefits package – from gym membership, holidays, attractions and retail brands, to mobile phones, TV and broadband. Planning for the future is easier thanks to the company pension and childcare voucher schemes.

"Great individual and team performance is always recognised and rewarded too. So it's no surprise Teleperformance has been recognised for having some of the most innovative people management practices in their industry - or that we have won Employer of the Year at the Orange National Business Awards."

She said: "When joining the company everyone is supported through a comprehensive training programme, and this does not stop when the first call is answered.

"Teleperformance prides itself on developing talent. There are development programmes for progression and, with bases around Scotland, England and Northern Ireland, you don’t need to leave the UK to build a rewarding career. "

:: You can find out more about the companies latest job opportunities and recruitment open day at www.teleperformanceukcareers.co.uk