CONTACT centre Concentrix Europe has revealed an almost 12 per cent jump in sales with turnover reaching £27.7 million last year.
The company, which provides outsourced business services to blue chip companies, posted profits of £1.7m for the 12 months to November 30 2014.
The firm's Belfast operation - a subsidiary of SynneX Corporation in California - boosted staff numbers during the year to 1,209 making its wage bill £19.5m.
It was set up as Gem in 2000 but was acquired by Concentrix in 2011.
Last year, it announced a £36.7m investment, backed by £3.6m in public funds, to create more than 1,000 new posts that when complete will bring the payroll - in Belfast - to 1,800.
Directors, in their strategic report filed with the annual account at Companies House in Belfast, said the rise in turnover was "due to a mixture of organic and new business growth".
They said: "The emergence of competition from lower cost economise such as India, Philippines, and eastern Europe is a risk to the group; however, following the acquisition by Concetnrix, the group is better place to offer a range of blended customer support solutions providing more complex and multilingual service that are not readily provided from these economies."
The accounts lists a number of incorporated subsidiaries including Concentrix Ireland and Concentrix Hungary.
However, directors said: "During the year the decision was taken to significantly reduce the operation of Concentrix Hungary FKT, a wholly owned subsidiary, consequently, the investments and intercompany loans held within the parent company have been impaired."
Concentrix has offices at Lanyon Place, Lesley Exchange, High Street and Fountain Street in Belfast.
