TRANSLINK has insisted that a teenage boy was not prevented from getting on a Metro bus because he was wearing a Linfield Football Club jacket.
According to reports, GCSE student Gareth McKelvey was not allowed on a bus on the Lisburn Road in Belfast on Tuesday morning because he was wearing the jacket.
"I went to get on the bus and the driver said you can't get on," Mr McKelvey said. "It's absolutely disgraceful."
A Translink spokeswoman said the "incident did not happen as reported".
"We have concluded a thorough investigation into this alleged incident which has included a full review of the high quality CCTV to identify the full facts of this matter," she said.
"From the evidence, we can concur that this incident did not happen as reported.
"This has been a very serious complaint and as such our investigations have been completed without delay.
"We would again reassure our passengers that there is no customer policy referring to passenger clothing when travelling on the bus or train and we pride ourselves in providing vital public transport for the entire community."
