Danske Bank to create 45 new personal banking and financial crime roles
DANSKE Bank has announced plans to create 45 new customer focused roles across its branch network and customer protection centres in the north.
The new jobs include personal bankers and financial crime analysts.
The lender said the new trainee personal bankers will deal with customers on a face-to-face basis in its branches, while the financial crime jobs will involve a range of administrative and analysis work, engaging directly with customers.
Danske Bank said the latter will work to keep account information is up to date and ensure the bank meets its regulatory obligations.
Like most lenders operating in Northern Ireland, Danske Bank has continued to progress a programme of down-sizing its branch network.
Branches in Ballygawley, Hillsborough, Mallusk and at University Road in Belfast are due to close on October 22, reducing the network to 32 outlets.
Commenting on the new branch roles, Aisling Press, managing director of personal banking at Danske Bank, said: “Our branch-based personal bankers are often the first point of contact for our customers.
“They provide a high level of service and help us to deliver an excellent experience to all. We have an exciting development pathway which enables them to help customers with all of their financial needs.”
Describing the reasoning behind the new financial crime roles, the lender’s operations director, Vicki Hassan added: “Knowing our customers and their expected account behaviour is a really important way that we can help protect them and their accounts.
“Our new financial crime analysts will play a vital role in that process. It’s fantastic to have this investment in a vital unit of our business, and to provide career opportunities for 45 people to join the bank.”
Danske Bank currently employs around 1,500 people across its network of branches and operational centres in Northern Ireland.
The bank’s HR director, Caroline van der Feltz, said: “As well as offering competitive starting salaries, our new colleagues will enjoy a diverse and welcoming workplace, educational support, a competitive pension, healthcare benefits and discount on banking products. This will be their first step on a career pathway at Northern Ireland’s biggest bank.”
Danske Bank said the application process for the 45 jobs is now live.