Business

Crash Services marks 25 years in business with further growth plans

NEWRY-headquartered accident management services firm Crash Services has marked 25 years in business by outlining plans for further growth.

Established in 1996 by Michael McKeown, the company was bought over in 2015 by his son Jonathan McKeown, who has grown the enterprise further in the intervening years.

And he says he aims to further build on the work which has gone before and plans to take the business forward.

The chief executive said: “While we're so proud to have reached this significant milestone, which is a real testimony to all our customers, staff and trading partners, we want to grow on the the foundations put in place by my father and other family members over the years.”

The company (https://www.crashservices.com/) offers a one stop service to motorists involved in collisions, which includes full accident management, vehicle recovery, liaising with accident repairers, replacement vehicles, insurance claims, legal and medical assistance.

The company has assisted more than 100,000 Northern Ireland motorists, and staff numbers across all divisions in its Newry, Belfast and Derry offices have risen by 37 per cent in the last five years alone, with the total number employed now standing at 86.

Jonathan added: “All our staff at Crash share a common goal, to act with care for motorists involved in road traffic incidents.

“Their abilities were highlighted in a recent independent audit which described Crash as ‘best in class' and found that our customers' vehicles were repaired an impressive 43 per cent faster than those assessed in other similar businesses.

“Our surveys consistently show that 99 per cent of our customers would recommend us to a friend, and we believe this is because they know motorists are in safe hands when they use Crash Services.

“Through the years we have built up strong relationships with many vehicle repairers, insurance brokers, motor dealerships and recovery operators. Many of these relationships have existed for 25 years and we hope will continue for many years to come.”

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