The lawyer for the family of a missing Italian woman has told Italian media there is "no hope" of finding her or her partner alive.
Gloria Trevisan, an Italian architecture graduate, is missing after the Grenfell Tower fire along with her partner Marco Gottardi.
Friends and relatives of the couple have been appealing for information after Ms Trevisan called her mother from the tower block in the early hours of Wednesday morning.
"I've heard the recording of Gloria talking to her mother and there is no hope to find them alive," said the lawyer, Maria Cristina Sandrin, in a filmed interview with Italian press.
Ms Trevisan reportedly called her mother at 3am, saying a fire had broken out in the building and they were waiting for help.
"They wanted to go down but said they could see the flames going up the stairs and the smoke was more and more intense," Loris Trevisan, Gloria's father, told local newspaper Il Mattino di Padova.
The line was disconnected shortly afterwards, Mr Trevisan said, and "hundreds" of attempts to get back in touch have come to nothing.
Giannino Gottardi, father of Marco, told Il Mattino his son called at 3.45 am, then again just after 4am.
Mr Gottardi said: "In the first call Marco told us not to worry, that everything was under control, that basically we must not worry.
"He was trying to minimise what happened, probably not to unsettle us.
"But in the second call, and I can't get this out of my head, he said there was smoke, that so much smoke was rising."
Ms Trevisan, who completed her master's degree in architecture at the University of Venice last October, had travelled to London with Mr Gottardi to find work, according to Mrs Sandrin.
The couple recently moved into their apartment on the 23rd floor of the Grenfell Tower, which went up in flames on Wednesday morning.
Emergency services have so far searched up to the 20th floor, but concerns over the structural integrity of the tower block have forced firefighters to suspend full searches for the time being.
"She said goodbye," said Mrs Sandrin of Gloria's phone call to her parents. "She said 'thank you mother for what you have done for me'."
She asked journalists to give the family privacy, as "we don't know in what condition we will find the bodies, [or even] if we will find the bodies".
"The first thought for the family is to bring them back home," she added.
One of the first victims of the Grenfell Tower fire has been named as 23-year-old Syrian refugee Mohammed Alhajali.
His friend Abdulaziz Almashi confirmed the news, telling the Press Association that the civil engineering student "was kind, charitable and full of passion for his family".
Seventeen people have died in the blaze and a number of people are still missing.
The Metropolitan Police has warned that the death toll is likely to rise and the London Fire Service has said they do not expect to find any more survivors.
