Translink says 'get a taxi' comment not official Facebook profile
TRANSLINK has said a Facebook post telling an unhappy customer to "get a taxi" was not sent from one of its official online accounts.
A screengrab of the Facebook exchange appears to show a passenger contacting Translink to complain about its public transport services.
"Translink saying Glider service is fab. It's not and all the normal buses seem to be suffering as a result. Translink your service is getting worse instead of better," the post reads.
The image shows a reply purporting to be from Translink which reads: "Get a taxi then."
The image was shared on Twitter by Belfast taxi firm fonaCAB.
"Gotta love when Translink tell potential customers to use taxis instead of promoting their own services! Good advice anyway," it tweeted.
A Translink spokeswoman yesterday said: "This post was not sent from the official Translink Twitter or Translink Facebook account.
"We have contacted the customer who brought this to our attention to inform her it was not a legitimate post from Translink.
"When the customer tried to click on the account name, it did not revert to Translink."