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Ticketmaster Ireland notifies customers about potential data security breach

Ticketmaster has contacted customers to inform them it has suffered a potential security breach of its online system
 

TICKETMASTER Ireland has contacted customers to inform them it has suffered a potential security breach of its online system.

The company had warned those who bought or tried to buy a ticket from the site between February and June 2018 that they could be at risk from online thieves.

In an email to customers last night, it said malicious software was identified on a customer support product hosted by Inbenta Technologies, an external third-party supplier to Ticketmaster.

It said: "As soon as we discovered the malicious software, we disabled the Inbenta product across all Ticketmaster websites.

"As a result of Inbenta’s product running on Ticketmaster websites, some of our customers’ personal or payment information may have been accessed by an unknown third-party."

The company added: "Whilst we have no evidence to suggest your data has been compromised, we are notifying you out of an abundance of caution".

It also said said forensic teams and security experts are working around the clock to understand how the data was compromised.

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