Northern Ireland news

Nipso: New ombudsman will investigate complaints about public services

A new ombudsman can investigate complaints about public services, including education. Picture by Dominic Lipinski, Press Association

COMPLAINTS about public services including health and education can be made through a new ombudsman from Friday.

The Office of the Northern Ireland Public Services Ombudsman (Nipso) aims to make it easier for the public to complain about services.

The public can also complain to Nipso about the Audit Office and Assembly Commission.

The new ombudsman has the power to publish investigation reports, investigate complaints about social work decisions and investigate government maladministration.

Trained solicitor Marie Anderson has been appointed as the first ombudsman.

The ombudsman replaces the previous offices of Assembly Ombudsman for Northern Ireland and the Northern Ireland Commissioner for Complaints.

Mrs Anderson has also been appointed as the Local Government Commissioner for Standards.

Northern Ireland news

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