Instagram introduces checkout feature to buy products within the app
Instagram has introduced a checkout feature allowing people to buy products directly within the app, as the photo sharing social network looks for new revenue opportunities.
The option is only available in the US initially from a selected list of fashion and make-up brands, including H&M, Nike, Prada, Zara and Burberry.
Users will be able to tap a “Checkout on Instagram” button when they see a product that takes their interest, which directs them to a page within Instagram where they can select sizes and colours, before entering payment and delivery information.
The app will provide notifications with shipment updates, as well as the ability to track the delivery process.
Instagram says it will securely save information after customers have placed their first order, to make it convenient when buying more items in the future.
The move is designed to make it easier for people to shop – at present, customers wanting to buy products they see on the photo sharing app are re-directed to the retailer’s official website in a separate web browser.
Adidas, MAC Cosmetics and Michael Kors are also among the first names to be involved, with more retailers and brands set to be added soon.
“Burberry is always pushing for digital innovation that improves our customers’ experience,” said Rachel Waller, vice president of marketing, digital, at the British luxury fashion house.
“We have seen great results from the monthly B Series product drops which launched last September, bridging the journey from inspiration to ecommerce for our social community for the first time.
“We are excited to expand our social commerce as one of the first brands to adopt checkout on Instagram.”
It is not clear when the feature will be made available outside of the US, although other English-speaking countries do tend to follow first.