Frequently Asked Questions


What payment method can I use?

We accept all major credit and debit cards as well as Paypal.

                                                                                                                                                                 

Can I use my subscription on more than one device?

Your subscription gives you access on up to 5 devices simultaneously.

 

Can I get a digital subscription to the Irish News website only?

Each digital subscription package gives readers ongoing access to www.irishnews.com on any computer, tablet or mobile device and includes access to the Irish News Apps available on IOS and Android.

 

Can I subscribe for specific days e.g. can I read it every Thursday for a month?

Sorry, no. Each digital subscription gives readers full access to www.irishnews.com 24 hours per day, 7 days per week.

 

Can I share my subscription with anyone else?

Your subscription gives you access on up to 5 devices simultaneously so you can share with your family.

 

I already have an online subscription. Do I have to pay again to access the website? 

Your existing subscription to our digital editions / apps will also give you access to www.irishnews.com. You can use the same login details.

 

Can I subscribe to the family notices only?

Sorry, no. Each digital subscription gives readers full access to www.irishnews.com which includes the family notices.

 

If I go back and read an article I've already read, will that count toward my monthly limit?

If you view an article you have already read in the current month, it will not count again toward your monthly limit.

 

What if I don't want to subscribe — can I still read irishnews.com for free?

Registered readers can enjoy 10 free articles (including blog posts, slide shows and other multimedia features) each month on www.irishnews.com. Your free, limited access resets every 30 days.

 

Can I cancel my subscription?

If you wish to cancel your subscription, simply follow the steps below:

  1. Log in to the site using your email address and password.
  2. Go to ‘My Account’ by click on your email address displayed in the top navigation bar (please note you must be logged in to see your email address displayed).
  3. Click on the ‘Subscriptions’ tab to see your active subscriptions.
  4. Untick the auto renew status.

When you cancel, we will stop charging your account in the following billing cycle. Therefore your access will continue for the remainder of your current billing period.

Should you experience any problems please do not hesitate to contact us using the contact us form.

Note: If you purchased your subscription through a third-party application, please refer to their relevant terms i.e. iTunes, Pagesuite.

 

How do I change my personal details e.g. credit card, email address?

Once logged in, you can change all your personal details in 'My Account'.

 

How often is the content updated? 

The site content is updated throughout the day to ensure readers are receiving the most up to date news.

 

How do I contact Customer Services?

Please contact us using the contact us form.

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