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Video: Consumer Council urges small businesses to shop around on delivery costs ahead of Christmas rush

Jenny Horner said she shops around for the best price before delivering items to customers 

THE CONSUMER Council has advised small businesses that they can save up to 45 per cent on delivery costs if they shop around ahead of the Christmas rush.

Kellin McCloskey, Head of Post at The Consumer Council said, “Online sellers often rely on one postal provider, however, there are savings of at least 45% to be made by shopping around.

“If you are sending items regularly it is worthwhile checking to see if any parcel operators offer discounts, but this may be dependent on the volume of goods you send. Another option is to consider a parcel comparison website, which are a quick and useful tool to help you find the best price postage."

Ms McCloskey added, “If you use an online booking and drop off postal service, it’s important to check the size and weight of your order to ensure you are paying the correct postage. This will help you avoid overpaying for postage and should also avoid consumers having to pay if items are underpaid. Remember you don’t want to miss out on business because of delivery costs.”

“With 31% of consumers not completing their online shopping until mid-December, it’s important to offer a speedy service in a cost effective manner, so choose the right postal provider and product to suit your business needs.”

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